Find guidance on subscriptions, account plans, the Signal Workforce, downloads and trading risk. If your question needs personal assistance, contact the team directly.
Search the guidance below or filter by topic. These answers describe the current public website and published service information; they do not imply that unconnected account, payment or trading integrations are already operational.
The published minimum deposit tiers are Neon $5,000, Silver $25,000, Gold $50,000 and Platinum $100,000. Confirm eligibility, terms, custody arrangements and all applicable fees with AureonMarkets before funding an account.
The published subscription options are $2,500 monthly, $12,000 for six months and $25,000 annually. The exact onboarding, platform access, support scope and any assisted-trading charges should be confirmed in writing before purchase.
No. Subscription fees pay for the subscription service as described in the agreed terms. Trading capital, account-plan minimums and any managed-trading fees are separate. Do not treat a subscription payment as a deposit into a trading account.
The public page illustrates the stages of a bot workflow. Unless a verified integration is explicitly enabled and identified, the interface is demonstrative and should not be interpreted as a live signal, open order, account balance or execution record.
No. The video presents an illustrative trading scenario, not a promise, forecast or verified record of actual performance. Simulated examples can omit real-world conditions such as slippage, fees, rejected orders and liquidity constraints.
Automated checkout, recurring billing and self-service subscription management are not represented as connected on this public website. Contact the team for the currently approved payment process and obtain written confirmation of fees, renewal terms and cancellation conditions.
No. Trading involves risk, and leverage can magnify both gains and losses. Strategies may fail, market conditions can change, and stop orders may not execute at the expected price. Never trade money you cannot afford to lose.
The published service description states a 10% fee on successful trades, except liquidations. The applicable calculation, definitions, settlement, exceptions and full legal terms must be confirmed in the managed-trading agreement before engaging the service.
Live market data, news, broker execution, strategy events and account data require separate provider and backend connections. A public price endpoint or illustrative panel does not mean those systems are connected to the trading engine.
The Downloads page currently shows planned platform access and release status. No desktop installer or Android package is being presented as available unless an official release link and verified package are published there.
The public Login and Registration routes are part of the website structure, but a working customer authentication and dashboard backend is a separate build stage. Do not assume account registration or sign-in is active until the connected flow is explicitly launched.
Use the Contact page to reach the team and include the page address, the time the issue occurred and a description of what happened. Do not send passwords, private keys, seed phrases or full payment-card details. For a formal complaint, see the Complaints Procedure.
View complaints procedure →Try a shorter search or choose another category.
For service availability, account eligibility, payment instructions or a technical issue, contact the team before taking action.